We took him to the vet and they scanned him that is how we know the details are incorrect. My daughter even went to the last know address on the chip and they said it was not their dog. We have done posters, police, Rspca, local dog walkers, posted it on every web site we can think of. The local pound has kennel cough so we had to transport him to the next available pound which luckily was not too far...... He is now in safe hands.